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Case Manager

Are you an experienced case manager displaying a passion and motivation to assist individuals in meeting their education and employment goals?  Do you want to join a growing team and represent an organization whose reputation for preparing low-income parents for employment is unmatched in the community?  Do you like working in an environment that is inclusive and flexible?  Don’t miss this opportunity!

 

Title: Case Manager

Position Status: Full-time, Non-Exempt

Salary Range: $38,000-$42,000, DOE

Reports to: Director of Family Support

 

Founded in 1982, CWEE’s mission is fostering personal and professional transformation for low-income families through confidence building, customized skills training, and career advancement.  CWEE believes that regardless of personal situations and other barriers to employment, when an appropriate level of education and support is provided, individuals can and will succeed.

 

CWEE has a long history of expertise and knowledge in the field of adult education and workforce development. We are advocates on many levels – from our work on poverty and education issues to our core programs and services – we work tirelessly on behalf of those we serve.   CWEE’s holistic model is comprised of three key phases – preparing for employment, finding employment, and keeping employment.

 

SUMMARY OF POSITION:

This position is for an enthusiastic, passionate and self-directed individual with exceptional communication and organizational skills to serve as a case manager.  The primary focus of the position is to provide intensive case management and support to low-income parents receiving TANF benefits while being part of a team focusing on family support.  This position works closely with Arapahoe County Human Services and CWEE’s education and employment teams to help participants successfully transition from welfare to work. This position also conducts a range of assessments and contributes to data collection, program evaluation and community relations.

 

ESSENTIAL RESPONSIBILITIES:

  • Conduct a range of assessments with TANF participants to identify and address obstacles to employment and assist in goal-setting and career planning.
  • Develop, monitor and update Individual Responsibility Contracts according to the timelines required by Arapahoe County Human Services and CWEE standards.
  • Work up to maintaining an average individual case load averaging 60-70 participants as required by Arapahoe County Human Services to meet contractual requirements, but is highly variable.
  • May manage a specialized caseload of participants such as those experiencing domestic violence, mental health concerns, physical limitations, child welfare involvement and/or substance abuse.
  • Maintain contact with TANF staff at Arapahoe County Human Services to consult on cases and share information and documentation that is relevant to both caseloads.
  • Primarily works with Arapahoe County contract, but may receive cross-training to support other case management contracts or family support programs at CWEE, when needed.
  • Work to maintain an individual minimum Federal Work Participation Rate of 50%.
  • Maintain accurate CBMS records and physical files as case manager of record.
  • Monitor attendance and document progress of participants and services through case notes, CBMS and CiviCore.
  • Provide supportive services and assist participants in accessing other community services with a focus on removing barriers to employment and assistance with resources to help maintain employment, including post-TANF services, when applicable.
  • Attend cross-functional training opportunities and meetings with Arapahoe County Human Services staff.
  • Assist in facilitation of new participant orientation.
  • Provide job placement support in collaboration with the CWEE Employment Services Team.
  • Assist participants in managing and navigating the rigors of TANF policies and practices.
  • Assist in developing and maintaining collaborative partnerships with community partners to leverage community resources.

 

JOB QUALIFICATIONS:

  • Bachelor’s degree in social work, human services or a related field from an accredited college or university.
  • Minimum of two years of case management experience in a human service, education or workforce development setting, strongly preferred.
  • Bilingual Spanish/English preferred.
  • Minimum of two years of experience working with individuals from diverse and economically disadvantaged backgrounds, strongly preferred.
  • Strong ability to learn, understand and apply complex and changing TANF county, state, and federal guidelines and policies that pertain to case management, training/education, allocation of support services and employment.
  • Articulate and skilled in using motivational interviewing strategies and strengths-based approaches to case management.
  • Must be a self-starter with excellent organizational skills and proven ability to balance multiple tasks and deadlines with attention to detail.
  • Quick learner with the ability to work well in a fast-paced environment.
  • Collaborative and flexible team player who is able to serve in many roles:  leader, follower, coach, problem-solver and able to take direction, when needed.
  • Strong knowledge of Microsoft Office applications and web-based databases.
  • Skilled in data entry and case record documentation.
  • Positive attitude and results driven.

 

TO APPLY:

Please submit cover letter, writing sample and resume to cflaherty@cwee.org and enter Case Manager in the subject line.  Invitations for interviews will be extended upon review of qualified candidates until the position is filled.

 

CWEE is an Equal Opportunity Employer.

Minorities and individuals dedicated to diversity and multiculturalism are encouraged to apply.

A criminal background check of 7 years is required.